After graduating, I wanted to translate luxury success factors to other industries. I entered Auchan Retail Group as a market leader where I manage a group of ten people and multi-million-euro markets. Everyday I challenge my team into offering the best customer service, researching upcoming trends and customers' expectations in order to provide a memorable experience and products that fulfil their needs. High quality service can be implemented anywhere and I feel very much prepared and confident in the strong bases the MSc has provided me with.